Let’s take a moment to congratulate Lufthansa on receiving the 5-Star airline status! Lufthansa is only the 10th airline in the world and the 1st in Europe to be so highly honored by Skytrax. Both lufthansa business and first class cabins are fascinating. If you are wondering, what is Skytrax? Why is getting anything from Skytrax is an honor? And what has this airline done to earn 5 stars? Read on! We have all the answers.
Chapter 1 – What is Skytrax?
*If you already know about Skytrax, head to Chapter 2.
Skytrax is a UK-based international airline and airport rating organization. Ever since 1999, its birth year, Skytrax has specialized in evaluating airlines. Skytrax testers act as regular passengers to review and rate quality and effectiveness of airline services both on-ground and on board. They make assessments in up to 800 categories, which include: seat comfort, consistency of standards, security measures, in-flight entertainment, catering, duty-free offers, etc.
The Fab 10. Qatar Airways, Singapore Airlines, Cathay Pacific Airways, Asiana Airlines, Hainan Airlines, ANA All Nippon Airways, Garuda Indonesia, Eva Air, Etihad Airways, and now Lufthansa – these 10 airlines are the only carriers that have managed to earn the 5-Star accolade from Skytrax. Have you flown with any of the best airlines in the world?
Chapter 2 – Why Did Lufthansa Get the 5-Star Rating From Skytrax?
There’s a whole bunch of reasons why. To quote Carsten Spohr, Chairman of the Board of Deutsche Lufthansa, they all stem from “major efforts to make Lufthansa one of the world’s leading premium airlines again”. Mr. Spohr, you are a rare specimen – a man of his words! But now onto the reasons why!
The modernization of its product
Lufthansa has been busy updating and upgrading cabins, seating structures, and classes of their entire fleet. By saying “the entire fleet”, we also mean planes Lufthansa has on order. Those also are being perfected. Everything is – long-haul flights, short-haul flights, widebody aircrafts, narrowbody aircrafts, First to Economy class cabins, all types of seats – all this and much more have undergone a makeover, making the already good the best!
Moreover, in 2020, Lufthansa plans to roll out a completely new business class with the Boeing 777-9. This state-of-the-art cabin was one of the most crucial considerations in Skytrax awarding 5 stars to Lufthansa. Can we just skip 2018 and 2019? Please, say “yes”!
Lounges too – Lufthansa has upgraded the already existing lounges and continues to open new ones. Their Business and Senator lounges are gradually opening their doors to Lufthansa passengers across the network. These lounges welcome passengers to refreshed furniture and interior decor. The “Welcome Lounge” and First Class terminal in Frankfurt standout as the best premium arrival experiences in the industry.
Broadening and Diversifying In-Flight Services
If you have ever complained about the lack of Internet access while traveling with Lufthansa, complain no more. The 5-Star Lufthansa Airlines provides Wi-Fi in all of its cabin areas. Other in-flight entertainment options, such as movies, TV, music, reading materials, and, phone service, have also received the 5-Star airline mark of approval. As has the catering service – improved and cultivated, it is now available not only to Lufthansa First Class passengers but also to Lufthansa Business Class passengers.
It’s no surprise that Lufthansa, a company that wants to be “the most digitized aviation group” in the world, received the coveted 5-Star rating due to an array of diverse digital services it provides on the ground and on board. When you invest hundreds of million euros into digitalization and innovation, you’re sure to be rewarded! There’s no doubt about it.
Consistency of standards
As you can see, Lufthansa offers excellent on-ground and in-flight services across their network and all cabin types. It doesn’t matter whether you are Lufthansa Business Class, First Class, Premium Economy, or Economy class passenger, relaxing in a lounge or reclining in your seat, standing at a ticket counter or waiting at boarding gates, Lufthansa staff will treat you with the utmost respect and professionalism.
Lufthansa Airlines Achievement List
- The 10th airline in the world to receive a 5-Star rating from Skytrax.
- The 1st airline in Europe to receive a 5-Star rating from Skytrax.
- Lufthansa operates the most fuel-efficient and technologically-advanced fleet on the planet.
- The best European airline according to the 2017 World Airline Awards.
- The 7th best airline in the world according to the 2017 World Airline Awards.
- Europe’s biggest airline to operate the jumbo Airbus A380 aircraft.
- One of the most environment-friendly airlines in the world.
Which airlines have the best cabins in the business class? You can find our top-15 list of best business class cabins right here!
To conclude this post, we would like to once again recognize the success Lufthansa has achieved in earning the 5-Star accolade from Skytrax. There’s no better way to do it than quote Edward Plaisted, the CEO of Skytrax, “the achievement of 5-Star Airline status by Lufthansa is not only a great accolade as the first European airline to reach this target, but is a clear recognition of the improvement they have made in recent years, particularly in all areas of the front line service delivery”. And we also would like to once again mention that SkyLuxTravel offers advantageous Lufthansa business class fares; in case you want to fly business class with the 5-Star airline at the best rate.